Privacy policy
Thank you for visiting our site. This privacy policy details how we use personal information collected on this site. Please read this privacy policy before using the site or submitting personal information. By using the site, you are accepting the practices described in this privacy policy. These practices are subject to change, but any changes will be posted, and changes will apply only to activities and information on a prospective, not retroactive, basis. We encourage you to review the Privacy Policy each time you visit the Site to ensure that you understand how the personal information you provide will be used.
Note: the privacy practices set forth in this Privacy Policy are for websites within the Ashtanga Yoga Lausanne portfolio. If you link to other third-party websites, please refer to the privacy policies posted on those sites. The Ashtanga Yoga Lausanne website is not responsible for how data or information is handled or managed by any third-party website linked to our sites.
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We collect personally identifiable information, such as names, postal addresses, e-mail addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to respond to your specific request, unless you authorize us to use it in another manner.
The website may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for collecting information such as browser type and operating system, tracking the number of visitors to our website and understanding how visitors use our site. Cookies can also help personalize the site for visitors. Personal information cannot be collected via cookies and other tracking technologies. However, if you have previously provided personally identifiable information, cookies may be linked to that information. Aggregate cookies and tracking information may be shared with third parties.
Terms & Conditions
CLASSES, COURSES & WORKSHOPS
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Once payments have been received, they are neither refundable nor transferable.
Subscriptions that can be paid in monthly installments must be paid in full, even if the student stops attending classes before the end of the subscription.
It is the student's responsibility to attend paid sessions.
We require a medical certificate if you wish to freeze your classes or subscription for medical reasons.
Ashtanga Yoga Lausanne will give a minimum of 2 months notice of any increase in rates.
We accept no responsibility for lost, stolen or damaged goods. Please take care of your belongings.
Please be aware of the times we are closed. You will be made aware of these dates near the relevant times.
Due to teacher cancellations, insufficient bookings or other situations beyond our control, some courses may be temporarily or permanently unavailable. We reserve the right to make changes to our program, courses or teachers. Alternative arrangements are offered to the best of our ability, but if they are not made, we accept no responsibility for any costs incurred, including travel expenses or changes to our program, courses or teachers.
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We ask you to tell the teacher if you have a particular pre-existing injury or illness that is relevant. We advise you to stop and rest if you experience pain or illness during a class.
CANCELLATION OF CLASSES OR SUBSCRIPTIONS
Where payment has been made for classes or subscriptions, these are non-refundable and must be used within the allotted time. In special circumstances, we may offset classes against future sessions. These circumstances require the production of a verified doctor's/therapist's certificate. Failure to do so will invalidate the package purchased. It is your responsibility to ensure that you are able to attend within the allotted time.
As far as vacations are concerned, we do not freeze cards and unlimited courses.
INTRODUCTORY COURSES 1, 2 AND 3
Payment must be made in cash on the first day of the course. When paying for a course package, the package is non-refundable. In special circumstances, we may offset courses against future sessions. These circumstances require the production of a verified doctor's/therapist's certificate.
PRIVATE OR SEMI-PRIVATE COURSES
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Private or semi-private courses must be paid for in cash on the day of the course. The time and date of the class must be arranged by the participant with the teacher and, once agreed, must be respected. We require 24 hours' notice of any changes to be made, or the full course fee will be applied as a cancellation charge.
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WORKSHOP CANCELLATION
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We will provide a full refund to those who cancel 28 days before the start of the workshop. After this time, there will be no refund unless we can replace your place from a waiting list, in which case your fees will be refunded (less a 10% administration fee). In the event of cancellation of the event by us, you will be offered a refund or credit against future events organized by Ashtanga Yoga Lausanne. Please attend all sessions scheduled for a workshop, they are presented to give you the optimum experience of the workshop teachings.
Retreat Policy
When applying to participate in a retreat, payment of a non-refundable deposit is required. There will be no contract between the parties until the deposit for the relevant retreat has been paid. Each retreat will have its own payment schedule, detailed on our website. Please note that payment schedules may differ from retreat to retreat. Once you have contacted us, an email will be sent to you detailing the payment schedule for the retreat you have paid to attend and all relevant details. You must make the payment to confirm your booking, plus the deposit. Failure to comply with the payment schedule may engage Ashtanga Yoga Lausanne right to cancel your booking, therefore Ashtanga Yoga Lausanne applying cancellation charges as set out below.
If payment for the retreat is by bank transfer, please indicate your surname as the transfer reference and send us confirmation of the transfer. Those who wish to attend a retreat but are unable to make the whole retreat will still be required to pay the retreat fee, unless otherwise stated.
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CANCELLATION
It is up to you to ensure that you are able to attend the entire course when you book or meet the conditions that have been set with the payment schedule. We understand that there may be times when you are unable to attend once payment has been made, and we will look sympathetically at these situations. In this regard, if your place(s) can be given to someone on the relevant retirement waiting list then we will refund the fee (less a 10% administration fee). If a replacement cannot be found, the deposit(s) allocated to the payment schedule will be retained. Cancellation of your booking must be confirmed and notified by email.
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INSURANCE
Ashtanga Yoga Lausanne strongly recommends that you take out the appropriate insurance for your retreat.
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FLIGHTS & TRAVEL
It is the individual's responsibility to book and pay for the relevant flights/travel that bring the individual to retirement for the start date. Ashtanga Yoga Lausanne are not responsible for flight schedules or prices.
We will sometimes give individuals details of flights on which others are participating, for the benefit of the company or ease of travel. This is done in good faith and for the benefit of all concerned. However, we assume no responsibility for the outcome of this action and subsequent terms attributed to those involved.
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DISCLAIMER OF LIABILITY
Ashtanga Yoga Lausanne accepts no responsibility for theft or damage to personal property; personal injury or medical conditions that develop during or after the retreat. We are not responsible for costs arising from fire, natural disaster, war or threat of war, industrial action, technical transportation problems, airport closure or any other event beyond our control.
Individuals participate in Ashtanga Yoga Lausanne retreats entirely at their own risk, and parents assume full responsibility for their children.
Whenever possible, we will notify you in advance of any changes to retreat programs.